Customer Service

Hours of Operation:

8am - 5pm EST
Monday - Friday

Phone Number:


Delivery Information

We currently ship to only the intercontinental United States of America for FREE on and all orders over $100.  However, all products under $100, will incur additional charges of $15 as shpping.

All Canadian shipments will incur an additional shipping cost; $40 for dollhouses and $20 for all other products.

Domestic Shipping Time Frame

Once you place an order with us, item(s) will be shipped 1-3 days after payment has cleared. Tracking numbers provided upon request. You will receive an email from us if there are any questions or issues regarding your order. You can also use our order status page to look up your order and check for updates.

Non Domestic Orders

Currently we do not accept orders from anyone outside the US or Canada.